How it works

Price-on-request requests for services and products

Let customers request services or products whose final price needs owner review before confirmation.

A business may offer custom gifts, printing, event packages, variable service work, or product requests where the price depends on details. Dorak lets customers submit a structured price-on-request flow instead of forcing the owner to handle everything through scattered messages.

Dorak price-on-request product screen
Dorak price-on-request details screen

Best fit

Use this when a fixed price is not enough: custom products, quote-priced services, personalized packages, mixed carts with fixed and price-on-request lines, or requests that need owner confirmation before the customer proceeds.

Customer workflow

  1. Open the business page and choose a service or product marked price on request.
  2. Add quantity, service details, customization notes, date or pickup details where relevant, and contact information.
  3. Submit the request, wait for the business to review pricing, and follow the status through the supported price-request flow.

Business-owner workflow

  1. Mark supported services or products with quote pricing instead of a fixed public price.
  2. Review the incoming request details, price the relevant lines, and confirm or decline according to the business process.
  3. Keep the request connected to the customer record, order/request history, and operational status.

Concrete supported capabilities

Price-on-request mode for supported services

Price-on-request mode for supported product offerings

Mixed carts with fixed-price and price-on-request lines where supported

Customer notes and customization details

Quantity and line-item details

Owner pricing and confirmation flow

Tokenized customer status page at /q/:token

Request status tracking

No customer online payment processing claim

Who uses it

  • Custom gifts
  • Printing jobs
  • Personalized products
  • Event packages
  • Variable service work
  • Cake or dessert requests

Screenshot still needed: Best screenshot: customer request-pricing cart plus owner review/pricing state, using synthetic or permitted data.

Related industries