Who it’s for

Dorak Appointments for gift and printing businesses

Showcase products and custom work, then receive structured requests with quantity and notes.

A gift or printing business can turn loose custom requests into structured product requests with quantity, options, and notes. Customers know what information to send before the owner replies.

Built for: Gift shops, printing businesses, handmade products, custom gift providers, personalized products, and boutique sellers.

Join Dorak free
Gift and printing businesses screenshot in Dorak Appointments

Common workflow and pain points

Physical, handmade, personalized, or made-to-order items that customers can browse and request.

  • Missing customization details
  • Unclear quote requests
  • Customers asking the same questions repeatedly

What changes with Dorak

  • Customization details are captured upfront.
  • Fixed-price and quote-based requests can live in the same public page.
  • Request activity and traffic sources help identify popular products.
Product and custom-request management

What the business configures

  • Product names and photos
  • Unit labels
  • Fixed or quoted prices
  • Quantity bounds

What the customer sees

  • Product catalog
  • Price or price-on-request
  • Quantity
  • Customization notes
  • Request status

What customers can do

  • Book
  • Reserve
  • Request
  • Place scheduled orders when the workflow supports it

Customer management for gift and printing businesses

  • Customer profile from the Dorak user record when available
  • Phone and email where available to authorized owners/admins
  • Booking history and appointment status
  • Order history for products and scheduled requests
  • Services booked and products requested through related appointment/order records
  • Staff-only notes on the store-client record
  • Last visit
  • Total bookings
Customer history and CRM

Analytics for gift and printing businesses

  • Order/request events
  • Store views
  • Traffic sources
  • Successful request signals
Booking funnel and service analytics

Public business page and marketplace discovery

Every Dorak Appointments business receives a public page and shareable link. The same public presence can appear in the Dorak marketplace, where customers browse by category, location, service, product, trip, session, and availability.

Public business pages and shareable links
Example workflow for a gift or printing businessA customer chooses a gift box or print item, adds quantity and personalization notes, then sends an organized request instead of a partial message.Customer-story evidence needed: Needs a permitted gift or printing profile, product/request screenshots, and owner approval before publishing as a real story.

Pricing

  • Launch offer: the first three months are free for eligible new businesses.
  • Base plan: ₪50 per month, plus 18% VAT where applicable.
  • Pro plan: ₪100 per month, plus 18% VAT where applicable.
  • Prepaid terms are supported: one month, six months, or twelve months.
  • Dorak does not charge a commission on the merchant service price.

Relevant features

Automated reminders

Reminder and notification flows help customers and owners keep track of appointments, sessions, trips, orders, and status changes through enabled channels.

Reminder and notification flows