Reminder-related flows for bookings and customer activity through enabled notification channels
How it works
Automated reminders for appointments, sessions, trips, and orders
Reminder and notification flows help customers and owners keep track of appointments, sessions, trips, orders, status changes, and follow-up actions through enabled channels.
A customer books an appointment, reserves a class seat, joins a trip, or submits an order request. Dorak can trigger reminder-related and status-notification flows through the channels currently enabled for that workflow so the business does not rely only on manual follow-up.
Best fit
Use this when reminders and status updates reduce manual follow-up for time-based services, class seats, trip departures, product requests, and scheduled preorders.
Customer workflow
- Book, reserve, or request through a Dorak business page or supported app flow.
- Receive reminder-related or status notifications where the channel and setup support it.
- Return to the booking, trip, session, order, or status flow when action is needed.
Business-owner workflow
- Configure offerings and workflows so Dorak has the correct date, time, status, and customer context.
- Use owner surfaces to track upcoming activity and status changes.
- Share the Dorak link through WhatsApp or social channels while keeping full WhatsApp automation outside the current public claim.
Concrete supported capabilities
Owner and customer notification flows connected to appointment, session, trip, order, and request status changes
Push-notification support where the mobile app and customer setup allow it
SMS-related guest booking/status flows where enabled by backend configuration
Reminder timing and delivery availability may vary by workflow, customer type, and configured channel
No claim of full WhatsApp conversation automation or external calendar synchronization
Who uses it
- Appointments
- Group sessions
- Trips
- Product requests
- Scheduled preorders
Screenshot still needed: Best screenshot: notification/reminder settings or customer reminder/status screen from the real app.
Related industries
Barbers
Let customers choose a service, worker, date, and available time without interrupting a haircut.
Dorak Appointments for BarbersHair salons
Publish services with durations, prices, workers, and availability so customers can self-book salon appointments.
Dorak Appointments for Hair salonsNail and lash salons
Show service choices, appointment length, price, and available slots from one public salon page.
Dorak Appointments for Nail and lash salonsPilates and fitness studios
Create scheduled group sessions, set capacity, and let participants reserve their places.
Dorak Appointments for Pilates and fitness studiosTravel agencies
Publish destinations, departure and return dates, itineraries, pricing, and available seats.
Dorak Appointments for Travel agenciesBakeries and home bakers
Accept scheduled orders and preorders while keeping requested dates, quantities, and notes organized.
Dorak Appointments for Bakeries and home bakersRelated features
- Appointment management for local businesses
- Group-session booking for classes, studios, and workshops
- Trip and tour reservations for travel businesses
- Scheduled preorder management for bakeries and food businesses
- Customer management and history in Dorak Appointments
- Product questions and current capabilities
Related industries
Reminder and notification flows help customers and owners keep track of appointments, sessions, trips, orders, status changes, and follow-up actions through enabled channels.
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