Who it’s for

Dorak Appointments for travel agencies and trip organizers

Publish destinations, departure and return dates, itineraries, pricing, and available seats.

A travel agency can publish each trip as its own experience with destination, departure, return, itinerary, pricing, and seats. Customers reserve trips without confusing them with ordinary classes.

Built for: Travel agencies, tour operators, day trips, tours, organized experiences, and group travel.

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Travel agencies screenshot in Dorak Appointments

Common workflow and pain points

Travel experiences managed by travel agencies, tour operators, or trip organizers.

  • Trip details scattered across posts
  • Seat counts managed manually
  • Individual and group reservations mixed in chats

What changes with Dorak

  • Trip details become searchable and shareable instead of scattered across posts.
  • Seat availability and party reservations are handled in a travel-specific flow.
  • The agency can review trip demand, reservations, cancellations, and source signals.
Trip reservations

What the business configures

  • Trip title and destination
  • Departure and return dates
  • Itinerary days
  • Capacity and status

What the customer sees

  • Destination
  • Itinerary
  • Price per person
  • Remaining seats
  • Party reservation flow

What customers can do

  • Book
  • Reserve
  • Request
  • Place scheduled orders when the workflow supports it

Customer management for travel agencies

  • Customer profile from the Dorak user record when available
  • Phone and email where available to authorized owners/admins
  • Booking history and appointment status
  • Order history for products and scheduled requests
  • Services booked and products requested through related appointment/order records
  • Staff-only notes on the store-client record
  • Last visit
  • Total bookings
Customer history and CRM

Analytics for travel agencies

  • Trip booking events are sent to analytics
  • Reservation counts
  • Cancellations
  • Occupancy as capacity versus booked seats
Booking funnel and service analytics

Public business page and marketplace discovery

Every Dorak Appointments business receives a public page and shareable link. The same public presence can appear in the Dorak marketplace, where customers browse by category, location, service, product, trip, session, and availability.

Public business pages and shareable links
Example workflow for a travel agencyA customer discovers a Dead Sea day trip, reviews departure, pickup details, itinerary, and remaining seats, then reserves for one person or a party.Customer-story evidence needed: Needs a permitted travel-agency profile, published trip page, and agency approval before publishing as a real customer story.

Pricing

  • Launch offer: the first three months are free for eligible new businesses.
  • Base plan: ₪50 per month, plus 18% VAT where applicable.
  • Pro plan: ₪100 per month, plus 18% VAT where applicable.
  • Prepaid terms are supported: one month, six months, or twelve months.
  • Dorak does not charge a commission on the merchant service price.

Relevant features

Trips and tours

Travel experiences managed by travel agencies, tour operators, or trip organizers.

Trip reservations

Automated reminders

Reminder and notification flows help customers and owners keep track of appointments, sessions, trips, orders, and status changes through enabled channels.

Reminder and notification flows