Appointment no-show status handling
How it works
No-show management for local businesses
Track no-show states and no-show counts so repeat missed visits remain visible in the customer and analytics context.
A no-show is operationally different from a normal cancellation. Dorak supports no-show status paths and no-show counts so owners can understand customer reliability and business impact without relying on memory.
Best fit
Use this when missed appointments, missed session attendance, repeat no-shows, or customer reliability affect scheduling decisions.
Customer workflow
- A customer books or reserves a supported appointment/session flow.
- If they miss it and the business marks the relevant status, the booking activity updates accordingly.
- Future interactions can still happen according to the business policy and Dorak account state.
Business-owner workflow
- Mark supported appointments or attendees with the appropriate no-show status from owner/admin surfaces.
- Review no-show counts and cancellation/no-show analytics where available.
- Use customer history, reminders, and customer-blocking tools when repeat behavior creates operational problems.
Concrete supported capabilities
Session attendee no-show status handling
No-show count in customer management surfaces
Cancellation and no-show signals in analytics
Customer notes connected to the store-client record
Related reminder flows that may reduce missed visits
Customer blocking/unblocking for store operations where needed
Who uses it
- Barbers
- Hair salons
- Clinics
- Fitness studios
- Workshops
- Care providers
Screenshot still needed: Best screenshot: owner customer profile or appointment status screen showing no-show context with permitted/synthetic data.
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Track no-show states and no-show counts so repeat missed visits remain visible in the customer and analytics context.
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