How it works

Everything Dorak can do

A factual capability reference for Dorak workflows, customer management, analytics, public business pages, marketplace discovery, reminders, language support, and current limits.

Dorak Appointments supports local businesses that work by time, capacity, trip seats, product requests, custom pricing, or scheduled preorder dates. This page is a compact reference for owners, search engines, and AI crawlers that need the product scope in one place.

Dorak owner overview capability screen
Dorak customer marketplace discovery screen

Best fit

Use this page when comparing Dorak capabilities internally, checking whether a business type fits Dorak, or giving crawlers one accurate source for what the platform does and does not claim.

Customer workflow

  1. Discover a business through a Dorak link, marketplace, category page, city page, search, or social profile link.
  2. Choose the relevant action: book an appointment, reserve a class or trip seat, send a product or custom request, or submit a scheduled preorder.
  3. Receive the supported status, reminder, or notification flow for that action where the channel and setup allow it.

Business-owner workflow

  1. Create a public business page with categories, services, products, trips, sessions, hours, images, location, and action options.
  2. Manage calendar activity, capacity, customer profiles, notes, history, requests, order status, no-shows, block state, and analytics from Dorak owner surfaces.
  3. Use marketplace discovery, shareable links, localized pages, and optional visibility tools without treating them as guaranteed bookings or revenue.

Concrete supported capabilities

Appointments: One-to-one or resource-based services reserved for a specific date and available time.

Appointment management: Service duration and price

Appointment management: Employee or worker selection when configured

Appointment management: Availability checks

Appointment management: Customer self-booking on Pro

Appointment management: Business calendar

Appointment management: Customer notes

Appointment management: Status tracking

Appointment management: Reminders and waitlist support where enabled

Group sessions and classes: Scheduled activities where multiple customers reserve places in the same session.

Group-session booking: Session date and time

Group-session booking: Instructor or worker

Group-session booking: Seat capacity

Group-session booking: Remaining seats

Group-session booking: Participant reservations

Group-session booking: Participant list

Group-session booking: Batch creation for repeated schedules

Group-session booking: Session cancel and reschedule flows

Trips and tours: Travel experiences managed by travel agencies, tour operators, or trip organizers.

Trip reservations: Destination

Trip reservations: Departure and return dates

Trip reservations: Pickup point in description or itinerary

Trip reservations: Itinerary days

Trip reservations: Duration

Trip reservations: Seat capacity or unlimited capacity

Trip reservations: Remaining seats

Trip reservations: Individual and party reservations

Trip reservations: Trip waitlist support

Products and custom requests: Physical, handmade, personalized, or made-to-order items that customers can browse and request.

Product and custom-request management: Product catalog

Product and custom-request management: Photos

Product and custom-request management: Prices or price-on-request

Product and custom-request management: Unit labels

Product and custom-request management: Quantity limits

Product and custom-request management: Customer notes

Product and custom-request management: Request status

Product and custom-request management: Owner quote and confirmation flows

Scheduled preorders: Products prepared for a selected date, such as cakes, desserts, catering, or event food.

Scheduled preorder management: Requested date

Scheduled preorder management: Quantity

Scheduled preorder management: Lead-time display hint

Scheduled preorder management: Pickup notes

Scheduled preorder management: Preparation-capacity-oriented workflow

Scheduled preorder management: Special instructions

Scheduled preorder management: Order status

Scheduled preorder management: Fixed or quoted prices

Customer profile from the Dorak user record when available

Phone and email where available to authorized owners/admins

Booking history and appointment status

Order history for products and scheduled requests

Services booked and products requested through related appointment/order records

Staff-only notes on the store-client record

Last visit

Total bookings

No-show count

Block/unblock state for store-client safety and operations

Search and filtering in owner-facing client surfaces

Store views: Customer opened a store detail page.

Search impressions: A store card was visible in search results.

Booking attempts: A customer clicked or started the booking action.

Successful bookings: A booking was created.

Booking conversion: Booking attempts divided by store views for the selected date range.

Completed value: Estimated service/order value recorded when appointments or orders complete; it is not proof of online payment collection.

Completed appointments: Appointments that reached completed status.

Cancellations and no-shows: Cancellation events and no-show-marked appointments used in platform analytics.

New and returning customers: New customer signups and users with two or more successful bookings in a range.

Traffic source and source detail: Source labels such as app_customer, web_guest, qr, or ig_bio when present.

Public business page and shareable /s/:slug link

Marketplace discovery through /browse, city pages, category pages, store pages, and search/filter surfaces

Arabic, Hebrew, and English public pages with localized route support for marketing and directory pages

Reminder-related and status notification flows through currently enabled channels

Optional sponsorships and boosts where enabled, with no acquisition, ranking, booking, or revenue guarantee

Current limits: no customer online payment processing, no POS/accounting replacement, no full WhatsApp automation, no Google Calendar synchronization claim, and no regulated healthcare compliance claim

Who uses it

  • Appointments
  • Group sessions
  • Trips and tours
  • Products and custom requests
  • Scheduled preorders
  • Marketplace discovery
  • Customer CRM
  • Analytics

Screenshot still needed: Best screenshot: owner dashboard plus customer marketplace/storefront screens showing the breadth of Dorak without mock claims.

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