How it works

Reminders and notifications in Dorak

Reminder-related and status notification flows help customers and owners keep track of appointments, group sessions, trips, orders, requests, and changes through enabled channels.

Dorak connects booking and order status changes to notification and reminder-related flows. Delivery depends on the workflow, customer type, app setup, guest flow, backend configuration, and enabled notification channel.

Dorak reminders and notifications screen

Best fit

Use this when owners want fewer manual follow-ups around upcoming visits, session seats, trip departures, product requests, scheduled preorders, and status changes.

Customer workflow

  1. Book, reserve, or request through a Dorak business page or app flow.
  2. Receive supported reminders or status notifications where the channel and setup allow it.
  3. Return to the booking, order, trip, session, or request status when action is needed.

Business-owner workflow

  1. Keep offerings, schedules, trip/session dates, order status, and customer contact context accurate.
  2. Use owner surfaces to approve, decline, cancel, reschedule, mark complete, mark no-show, or update request/order status.
  3. Avoid relying on unsupported channels: Dorak does not publicly claim full WhatsApp automation or Google Calendar synchronization.

Concrete supported capabilities

Appointment reminder-related flows where enabled

Session lifecycle and attendee notification flows where enabled

Trip/event reminder and status flows where enabled

Order and price-request status notifications where enabled

Push notifications where customer app setup allows it

Guest SMS status links where backend configuration supports them

Reminder availability may vary by workflow, customer type, business setup, and channel

No full WhatsApp automation or external calendar synchronization claim

Who uses it

  • Appointment reminders
  • Class updates
  • Trip updates
  • Order status
  • Price request status
  • Guest status SMS

Screenshot still needed: Best screenshot: owner reminder/notification settings or customer notification/status screen.

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