Who it’s for

Dorak Appointments for clinics and dentists

Organize appointment requests, staff schedules, customer activity, reminders, and repeat visits without presenting Dorak as a medical-record system.

A clinic or dentist can organize appointment requests, provider availability, customer activity, reminders, and repeat visits while keeping Dorak clearly outside medical-record and insurance workflows.

Built for: Clinics, dentists, wellness clinics, care providers, and appointment-based health services.

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Clinics and dentists screenshot in Dorak Appointments

Common workflow and pain points

One-to-one or resource-based services reserved for a specific date and available time.

  • Phone-heavy appointment coordination
  • Repeat-visit reminders handled manually
  • Customer activity separated from scheduling

What changes with Dorak

  • Reception-heavy scheduling can move into a clear public appointment page.
  • Repeat visits and cancellations are easier to review operationally.
  • Customer history supports scheduling context without becoming clinical documentation.
Appointment management

What the business configures

  • Appointment services
  • Staff or provider schedules
  • Opening hours and unavailable days
  • Customer notes and visit history where appropriate

What the customer sees

  • Service or visit type
  • Available appointment times
  • Provider selection when configured
  • Booking status
  • Reminder-related updates where enabled

What customers can do

  • Book
  • Reserve
  • Request
  • Place scheduled orders when the workflow supports it

Customer management for clinics and dentists

  • Customer profile from the Dorak user record when available
  • Phone and email where available to authorized owners/admins
  • Booking history and appointment status
  • Order history for products and scheduled requests
  • Services booked and products requested through related appointment/order records
  • Staff-only notes on the store-client record
  • Last visit
  • Total bookings
Customer history and CRM

Analytics for clinics and dentists

  • Booking attempts
  • Successful bookings
  • Cancellations and no-shows
  • Returning customer signals
  • Popular days and traffic sources
Booking funnel and service analytics

Public business page and marketplace discovery

Every Dorak Appointments business receives a public page and shareable link. The same public presence can appear in the Dorak marketplace, where customers browse by category, location, service, product, trip, session, and availability.

Public business pages and shareable links
Demo workflow for a clinic or dentistA patient chooses a checkup or consultation type, picks an available time, adds notes, and receives the appointment status through Dorak.Customer-story evidence needed: Demo workflow can be shown now. A real customer story needs provider permission and must avoid regulated-health claims.

Pricing

  • Launch offer: the first three months are free for eligible new businesses.
  • Base plan: ₪50 per month, plus 18% VAT where applicable.
  • Pro plan: ₪100 per month, plus 18% VAT where applicable.
  • Prepaid terms are supported: one month, six months, or twelve months.
  • Dorak does not charge a commission on the merchant service price.

Relevant features

Appointments

One-to-one or resource-based services reserved for a specific date and available time.

Appointment management

Automated reminders

Reminder and notification flows help customers and owners keep track of appointments, sessions, trips, orders, and status changes through enabled channels.

Reminder and notification flows