Who it’s for

Dorak Appointments for veterinarians and pet care

Manage pet-care appointment requests, service durations, staff availability, customer history, and repeat visits from one Dorak page.

A veterinarian, pet clinic, or pet-care provider can publish services with durations, availability, notes, and booking status so pet owners can request care or grooming appointments clearly.

Built for: Veterinarians, pet clinics, pet groomers, wellness visits, grooming services, and pet-care providers.

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Veterinarians and pet care screenshot in Dorak Appointments

Common workflow and pain points

One-to-one or resource-based services reserved for a specific date and available time.

  • Appointment requests split between phone and messages
  • Grooming and care services with different durations
  • Repeat visits and notes disconnected from the customer record

What changes with Dorak

  • Care and grooming services have clear appointment lengths.
  • Pet-owner notes are captured with the request.
  • Repeat visits and cancellations become easier to review from the customer record.
Appointment management

What the business configures

  • Pet-care services
  • Duration and price
  • Worker or provider schedules
  • Customer and pet-related notes where appropriate

What the customer sees

  • Service menu
  • Available appointment times
  • Provider selection when configured
  • Notes field
  • Booking status

What customers can do

  • Book
  • Reserve
  • Request
  • Place scheduled orders when the workflow supports it

Customer management for veterinarians and pet care

  • Customer profile from the Dorak user record when available
  • Phone and email where available to authorized owners/admins
  • Booking history and appointment status
  • Order history for products and scheduled requests
  • Services booked and products requested through related appointment/order records
  • Staff-only notes on the store-client record
  • Last visit
  • Total bookings
Customer history and CRM

Analytics for veterinarians and pet care

  • Store views
  • Booking attempts
  • Successful bookings
  • Returning customer signals
  • Cancellations and no-shows
Booking funnel and service analytics

Public business page and marketplace discovery

Every Dorak Appointments business receives a public page and shareable link. The same public presence can appear in the Dorak marketplace, where customers browse by category, location, service, product, trip, session, and availability.

Public business pages and shareable links
Demo workflow for veterinarians and pet careA pet owner chooses a wellness visit or grooming service, selects an available time, adds pet notes, and follows the booking status.Customer-story evidence needed: Demo workflow can be shown now. A real customer story needs a permitted vet or pet-care profile and approved screenshots.

Pricing

  • Launch offer: the first three months are free for eligible new businesses.
  • Base plan: ₪50 per month, plus 18% VAT where applicable.
  • Pro plan: ₪100 per month, plus 18% VAT where applicable.
  • Prepaid terms are supported: one month, six months, or twelve months.
  • Dorak does not charge a commission on the merchant service price.

Relevant features

Appointments

One-to-one or resource-based services reserved for a specific date and available time.

Appointment management

Automated reminders

Reminder and notification flows help customers and owners keep track of appointments, sessions, trips, orders, and status changes through enabled channels.

Reminder and notification flows